Friday, June 28, 2013

Neglect

One of the cultural differences that arises quite regularly is the accusation from Cambodians that Barangs/I don't care about their/my family. This can be due to various observations;

a) I am single - a good daughter who respected her parents would have been married & produced grandchildren a long time ago

b) I am living 7000 miles away from all my family

c) We put all our elderly people into nursing homes

d) Being a "strong" western women must mean that you can not care for your children & husband

e) Being educated, capable or having an opinion is unladylike & hence makes you a bad daughter (see a))

In an interesting paradox, often with my western paediatric emergency physician head, I see many Cambodian children who would be on the at risk register in the UK. Not always or even solely because of poverty but more specifically because of parenting practices that seem as strange & neglectful to me as me putting my Grandmother into a nursing home would seem to a Cambodian. For example 6 year old looking after their baby siblings with no adult supervision all day, a 3 year old going alone to the shops to buy food, slapping babies until their skin marks red & they cry - as a sign of affection, letting your 5 year old boy watch violent pornography on your phone (this child went on to sexually assault a 2 year old girl in his village), pulling & pinching young boys penises, traditional medical practices that burn, scar & hurt children with no evidence of cure...to name just a few.

This cultural skew of children at risk has got me thinking about changing the topic for my MA dissertation. Previously I had planned a literature review on whether a Parent deliberately self harming means that their children are automatically at risk (No - as it turns out. Substance abuse & mental health problems with thought disorder - yes). Now I am thinking more about how culture effects society's & individual's views of what is abusive & neglectful and how this impacts cultures that are imbedded in other cultures such as immigrants but also what this means for development & international NGOs working with children.

This was brought home to me this week when I saw an 18 month old child on the Paediatric ward with Severe Acute Malnutrition (SAM). His mother had left him when he was 1-month-old to work in Thailand, after an argument with a money lender she was now in prison. The father had left the family for another woman. The grandmother - with a right sided paralysis from a previous stroke - was left to look after 4 of her grandchildren from her 2 daughters, one in prison & the other working as a sex worker in Bangkok. She couldn't afford formula so had fed him with tins of condensed & sterilised milk. She'd brought him & his cousin in with cough & diarrhoea. C - the youngest of the family - had all the signs of SAM & was so stunned that a 6 month old breast fed baby, a patient on the same ward, was bigger than him. His 10 year old brother was also stunned & malnourished - the whole family was.

He was left to feed himself from a bottle with F-75 - the high calorific formula designed for acute malnutrition. If he sat up or showed any interest he was pushed back into a laying position. He was never held, cuddled, played with or shown any affection. I think even by Cambodian standards we could say this was neglect. A combination of various factors had resulted in this - poverty, poor education, no access to good healthcare, poor livelihood opportunities & PTSD/mental health problems would be in the mix, no doubt.

As we have recently trained on SAM treatment I thought this would be a good opportunity to discuss this case with the staff - but as it turned out this revealed a different kind of neglect. They said that the grandmother was "dirty, stupid & poor" so they could not help her.

I love this photo as its a shining example of 'best bad practice' - please note 1) Bottle with teat - banned for SAM children as it's difficult to clean, increases the risk of diarrhoea & death as well as interfering with breast feeding. 2) Salt - no salt should be added to the food of children with SAM, even the oral rehydration solution (ORS) is specially formulated to be low in sodium & high in potassium to accommodate the SAM child's electrolyte imbalance. 3) Water - the only fluids a SAM child should have are F-75 & breast milk and ReSomal (special ORS) if they have diarrhoea. 4) F-75 in a cup (GOOD), left out for more than an hour to breed bacteria & increase mortality rates (BAD)
However one point that came out from our discussion with staff was that the ward always ran out of BP-100 (a high energy-protein bar) because the MoH don't provide enough. This enabled me to show the staff a photo I had taken of the cleaners son tucking into a BP-100 bar just the week before. There was much shouting & consternation, mainly from a senior nurse who feeds the stuff to her niece also! I do enjoy a bit of lively debate in the work place.

The little boy in question then came in & unprovoked, slapped J really hard on the bum - I wonder where he had learnt that kind of behaviour?! I tried to tell him in my limited khmer to respect J & not to hit as this was bad but he just screamed at me & then ran into a store cupboard. Now I'm not sure what came over me but I thought it would be a good idea to pretend to lock him in the cupboard. This back fired slightly because instead of understanding that I would never lock a child in a windowless, pitch black storeroom, he just appeared completely resigned & begged me to turn the light on. Clearly being locked up in this cupboard was a regular punishment for him, which left me cold.

Ironically the staff on the ward responded very well to me after my exhibition of feigned child cruelty & fully co-operated with the TB follow up I did the next day.

That evening after work during my khmer lesson, I was distracted by thoughts of the neglected, vulnerable SAM child & the overfed, spoilt but locked in cupboards cleaners son.

"បើកពន្លឺ" I muttered, parroting the cleaner's son's plea. S - my khmer teacher - leapt up & turned on the light. My Cambodian mother never neglects me...


Thursday, June 27, 2013

Team Work

My new role involves visiting more hospitals for follow up & coaching. During a particularly long conversation in khmer between my lovely assistant & the TB doctor of a CPA 1 hospital I noticed a poster on the wall that was entitled 'The 10 rules of Team work'. As I mused over the poster I realised it was resonating with me because it was actually listing all the things I really miss about working in a team & which I am yet to witness in the government health system here.

I bring particular attention to 2, 4, 8 - this is a culture based on patronage, nepotism & corruption. 10 - information is power & also can be used in your private clinic to make you more money so why would you share? 5 - x-reference any clinical blog.

But as J pointed out at least there is a common goal - too make as much money as possible at the expense of human life.

You can tell we are not feeling very 6 or 7 at the moment!


1) Common goal - common point of view
2) Discipline
3) Accountability - responsibility
4) Transparency
5) Respect each other
6) Commitment
7) Optimism
8) No partisan - no favourites
9) Good will
10) Experience sharing 

Busman's Holiday

Last weekend I went to Siem Reap to do some first aid training as a favour to a friend of a friend who works for an NGO called JWOC - check out their website.

I travelled up on the Saturday morning to do two sessions with 8 of their staff. One on the choking child, basic life support & the recovery position on the Saturday afternoon. The other shorter session was on the Sunday morning - bleeding wounds, burns, bites & stings, breaks & sprains, fainting & heat exhaustion. Before heading back home at lunchtime.

It was a whistle stop tour of the Reap but I squeezed in some present shopping, a spa treatment & delicious food treats with a friend.

Who would have thought that working at the weekend could be so inspiring & a real morale boost. It was an absolute pleasure to train such an enthusiastic, motivated, funny, engaged & bright group of young adults.

It made me realise that there is hope, it is I just don't come across it that often in my current position...

makeshift splints

Krama sling

They all loved the baby mannequin! Navy kissed it goodbye.

Wednesday, June 19, 2013

Sweet Tooth

It is fair to say that generally Cambodians have a sweet tooth. They add lashings of condensed milk in coffee & automatically put sugar in everything including black coffee, soup, savoury foods & even drinks which have had condensed milk added to them already.

You'd think this would therefore mean that they would appreciate the western delicacy of fudge.

Apparently not!

J, on request, gave K & I a master class in fudge making last weekend. She has been making fudge since she could stand on a stool in her Aunty's kitchen. K & I wanted to replicate a small piece of home and learn the fine art of fudge making from a master.

S - her landlady & khmer teacher - happened to be at J's house for the lesson & was horrified to see the amount of sugar, butter & condensed milk poured in to the pan but soon grew impatient about the amount of beating & cooling required before the mixture could be poured out. She began to tell J what she should do, despite having never seen fudge before let alone make it. This is not an uncommon occurrence.

Later S confided in J that she was worried that J would become diabetic because she was making fudge. J - a size 10/12 - has learnt a long time ago that rationalising or using logic doesn't generally work with S or most Cambodians.

We were given the final result to take home before our own attempt to replicate it. A khmer friend of K's visited & was offered her first testing of fudge. She immediately spat it out saying it was too sweet & if she ate even one small piece of it she would become fat like me.

Needless to say K & I went on to sit & eat half of batch of J's fudge in one seating.

Meanwhile S & every other Cambodian will continue to put multiple heaped table spoons of sugar &/or condensed milk into all drinks & food without giving it any further thought but they don't like fudge because its too sweet... more for us I say!

Master class

Sugary, bubbling loveliness

The 'Ball'-test

Creamy deliciousness

High fat, high sugar - just the way we like it in Cambodia

Tuesday, June 11, 2013

Happiness is a journey not a destination

"It is interesting how little it takes to make us happy… you are happy that we finally managed to get the right version of a document circulated, J is happy when staff admit that they are making up vital signs and I am happy to assume that staff are incompetent rather than conniving"


Saturday, June 8, 2013

Another blog

Why R was sulking with me the other day is as follows.

R - My ex-girlfriend called me last night at 11 pm we spoke for over an hour

Me - (ignoring him by doing work on my laptop)

R - She asked me for my advice about her career

Me - *indistinct sound of disinterest*

R - She wanted to know what was better - to study for three years to become a midwife or to buy a certificate with a MoH signature for $3000. She thought it seemed a lot of study when you can just buy the certificate now & she does have the money.

Me - (Now interested) So what did you tell her?

R - I said if she could afford the certificate then she could buy it but to work as a midwife it was probably better to study.

Me - WHAT?????!!!!!!!

R - Well she is rich so she can afford it, why not?

Me - Does she plan to work as a midwife?

R - Yes!

Me - Then it is morally wrong & dangerous for her to buy a certificate without doing any study or supervised practice. I thought you said that your ex-girlfriend was intelligent & good. Even considering to buy a professional certificate is stupid & morally bankrupt.

R - (defensively) Well she has the money to buy it - she is rich, she can't be stupid!

Me - (really angry now) No - she is the same as most Cambodian health workers I know - as long as she can earn money she doesn't care if people die. After all with midwifery its not just one life is it? - its the mother & the unborn babies life. Why would any one need training to do that. If thats the attitude of 'midwives' here then I think I would rather go to a TBA!

R - Whats wrong with just looking after yourself & making money? Thats what everyone else does &....

Me - (cutting him off - 9/10 on the VAS for anger) AND LOOK AT THE BLOODY STATE OF YOUR COUNTRY WITH THAT ATTITUDE PERVADING!!!!!!

R - You do not understand Cambodia.

Me - How could you tell her it was OK to buy a false certificate? How could you as a nurse think that this was morally right?

R - Its not the people who buy the certificates that are wrong it is the people who are selling them & making the money - I was surprised to hear that they did this

Me - (Off the scale now) THEY ARE BOTH MORALLY WRONG. How can you be surprised about this? It is you that doesn't know about Cambodia if you think that buying a false qualification is surprising.

R - (Adamant & Angry too) The buyer is NOT wrong, it is the seller who is wrong - look at our government, they are responsible, they are to blame. Do you blame a drug addict or the drug dealer?

Me - (trying to hold my shit together) I appreciate that you have poor governance here but just because a government is corrupt or undemocratic it does not absolve the people of individual responsibility. We are all responsible for doing the wrong or right thing. And buying, as well as selling, a certificate to be a midwife with no training is morally wrong - it is dangerous & will result in the deaths of babies & their mothers. This is not about drug addicts!

R - SHE IS NOT TO BLAME, SHE IS NOT STUPID, SHE IS RICH!

Me - (realising that we may be on parallel agendas) I am not sure what dysfunctional thinking has resulted in you believing that rich people are all good & intelligent and that people are not responsible for their own actions, decisions & the consequences but it is all pretty fucked up.

R - You don't understand Cambodia

Me - I will never understand Cambodia but as long as you & everyone believes this shit, people will continue to die & nothing will ever improve in health - I WANT TO GO HOME (tearful)

Verbose MA who poisons children with Atropine enters asking to talk about the the CCR case.......

Friday, June 7, 2013

I do like to be beside the seaside....

Last September - returning from a public holiday spent in Kompong Som (AKA Sihanoukville) I developed Dengue fever & it took me 6 weeks to fully recover. My work colleague's (R) wife - S - was a complete star & looked after me every day for the first febrile fortnight of the illness. 

She has no english but we seem to have enough in common to understand each other perfectly. One day when I was still house bound we were discussing the beach & sea - which she revealed she had never visited although her husband had on a CPP organised trip that she of course was not invited on. In a moment of delirium I offered to take her when I had recovered. 

A promise is a promise.

So 8 months later I found myself in a minivan with 12 people from S & R's village. This included S & R's 2 daughters, R's brother's son & daughter, S's sisters daughter & two sons, S's youngest sister & two boys from the village who threatened r never to help him or run errands (i.e. go on strike) if they weren't included. There is no such thing as a nuclear family in Cambodia. & one generally does mean all.  J came along for moral support. My first months salary's destination was secured.

The day started for S at 4 am cooking grilled beef & fish cakes & an icebox full of boiled rice for 14 people. Even though this trip was due to her kindness & friendship of course she was expected to continue all her female duties - this reached a head when she was told to watch the bags & clothes whilst the rest of the village people went for their first swim in the sea. This didn't help my feminist rage much.

We all were collected in the hired van by 7 am & on the road to Kampong Som. There was a air of excited hysteria in the vehicle. The little boy who had emotional blackmailed R into taking him who suffers from car sickness began to vomit. This continued for the next 9 hours of travel. Neck Ka-ork - vomiting person as the village people affectionally referred to him for the rest of the trip had even gone on a trip with his father the week before in the front of his delivery truck to "train" for the trip to the sea. He had vomited all that time then also.

It was a long journey punctuated with a picnic lunch stop - apparently I was told by R that this is what Cambodians do. I didn't have the heart to inform him that picnic lunches on road trip are a universally phenomena - x-ref Cambodian exceptionalism.


Excited hysteria - Cambodians are a reserved nation

R's daughter - beside herself for the whole journey

R's daughter & niece watching the in flight entertainment. Hiring a private minibus apparently did not mean I would be relieved of Khmer Karaoke & ultra violent Chinese martial arts movies - there was however some Tom & Jerry thrown in for the kids 
No trip to Kompong Som  is complete without stopping to give a Buddhist offering at a 'mountain' on the way & a photo opportunity.

Me & the mini-village people
We eventually arrived at the sea & the whole bus including Neck Ka-ork run into the sea. S, J & I stood to watch the valuables! Later we sat by the sea & ate plenty of fresh sea food - although this whole trip was a purely/non-tourist Cambodian holiday J & I enforced our barangness to insist that the driver joined our meal.

S with a large concrete dragon - why not?
The following morning the village people went for a 3 hour khmer breakfast & market visit whilst J & I went to the beach to have beauty treatments & get ripped off by Cambodians. In a later text R said "They told to their parents that they were very lucky to go for this lovely holiday because the beach and hotel are very nice. If no you they definitely won't be able to go there because they must pay a lot for accommodation, travelling and especially food. They noted for their parents that at least the breakfasts were spent more than 25$ for the village." This demonstrates it is not just R but the whole of Cambodian who are obsessed with money & food.

The lovely P

The whole village people on the rocks
We met up after breakfast & got ripped off some more, this time with sun lounger rental. I can appreciate Khmers ripping off tourists but treating your own with the same contempt really explains a lot about this place. But the kids enjoyed playing in the sea & then back in the hotel pool. By the afternoon they were all a bit "so we've seen the sea, swam in it, been to the market, swam in the hotel pool, eaten fresh sea food & watched TV in the room - can we go home now" - this I had to remind myself was the Cambodian way & not a sign of their ingratitude or ungratefulness, not that I was looking for gratitude or gratefulness.
S & I went for a swim - her first in the sea ever. We had a good chat. I bought her a scarf she liked. We all had an ice-cream. I do like to be beside the seaside...

P & L enjoying the traditional Cambodian inner tube experience but in a non-traditionally adorned way - rather than wearing swimming costumes they should be fully clothed

The village boys - Neck Ka-ork (foreground) fully recovered from the nauseating journey

There were varying degrees of swimming proficiency which wasn't stressful at all

A - AKA Pam

The 'nice' hotel - korean style
The village people enjoyed the hotel experience, although neck ka-ork couldn't work the shower so washed himself with the bum gum. There were 4 in a room & 2 to a bed - a normal Cambodian living arrangement but poor ill fated neck ka-ork fell out of bed!

The lovely R & S - brother & sister

J & S ready for the beach

The hotel thought we were from an orphanage!

No trip is complete without a family photo with the concrete statue on the roundabout...
The journey home was a lot more subdued with frequent unscheduled stops - it is a universal truth that the whole world is the Cambodian man's urinal!

All in all I hope that S enjoyed some part of the 3 day sojourn to the sea as she was after all the reason for the trip. However  I'm pretty sure the children will remember it for a while - I hope I have repaid my debt for all their kindness to me. And the best bit was that on the trip back neck ka-ork didn't vomit once he walked with an extra spring in his step when he returned to the village. One Cambodian child cured of their travel sickness. My work here is done.....

What makes you mad?

I ask this question because this week I have been a 9 or a 10 all week on the VAS for anger. I am beginning to think that I may have anger management issues but if I give you an example of what makes me mad perhaps you can judge for yourself.

This week I have been at a small hospital following up on SAM screening & triage, as well as doing some opportunistic  ER coaching. On the morning of my departure I was having a conversation with a most verbose medical assistant (MA) who is particularly resistant to any advice, training or coaching from a certain female Barang doctor. Although mildly irritating this was not what provoked my current anger.

Whilst we were discussing how to conduct a Clinical case review (CCR) or in reality I was being treated to a one man monologue, a mother rushed into the ER with her toddler son. The mother was very distressed & anxious, her son had accidentally ingested her appetite stimulant medicine. Her son however looked completely well but soon got upset with the child unfriendly reception from the Cambodian ER nurse on duty & a scary Barang lady doctor.

The MA I was with, without even examining the child or asking for vital signs, told the nurse to put in an IV & give Atropine. R - my co-worker/translator & a Cambodian nurse - didn't need to translate this for me (not because my khmer is so good but rather because the medical terms & drugs are mostly in French) so I immediately chipped in that this child had no signs of a cholinergic syndrome & we had no idea yet what he had actually ingested but it certainly wouldn't be organophosphate in an over the counter medication.

I was aware that me doing this in front of the parents was not exactly conducive to the saving face culture however I was very keen for the child not to receive an unnecessary dose of Atropine. The MA smiled through gritted teeth & agreed to no Atropine but put up an IV line & gave fluids because here in Cambodia EVERYBODY needs IV fluids!

I went outside to pack my bag to leave & 5 minutes later another MA, who was actually on duty, called me back in to check on the child who had deteriorated.

I went in to find the child on his mothers lap with an IV running. He was twitchy, delirious - picking at imaginary things, crying but with no tears, large pupils, dry mouth & dry hot skin, the pulse was 180/min - tachycardic. In short he had all the symptoms of an anti-cholinergic syndrome, what a well child who has been given Atropine would look like.

I asked them - has this child had Atropine? - I was told emphatically - no.

In that case - I told them - we need to do an internet search to find out what is in over the counter  appetite stimulants. Their smart phones remained in their pockets so I got out my laptop. Meanwhile I asked them to tell me what they found on examination to coach them about anti-cholinergic syndrome. The nurse told me the pulse was 180/min - the first MA had slunk into a corner at this point, the MA on duty just shrugged. What does his skin feel like? I asked, Cold - came the response, he was stood less than a metre away from the child but was too lazy to even touch him to find out.

I then went on to explain what anti-cholingeric syndrome was & how it presented clinically, all the time a sneeky suspicion was growing in me. I ended by saying that everyone should examine this child as he was such a good example of the anti-cholinergic syndrome, which is the same as if you were to give Atropine when not clinically indicated to a previously well child.

I received impassive, unthinking, thousand yard stares.

We had to leave but I implored them to please refer the child if his condition deteriorated further & to take regular observations.

In the car back I thought about the events of that morning, how well the child had been initially & how quickly he had deteriorated after the IV line was put in. They had denied giving Atropine, they had smiled & agreed it wasn't indicated but I couldn't shake the feeling they were lying & had broken the hippocratic oath first rule - first do no harm.

I asked R - who was sulking but that's another blog - & he sulkily told me that he had told them not to give Atropine & the reason why, the MA had agreed it wasn't indicated. Why would I think such bad things of the health workers?  He made me feel like I was the most judgmental, awful, hateful person on the planet.

That afternoon I received a text from R - "I just called to ask the staff, the patient was injected atropin as what you thought. And iv D10 & glucose 50% then charcoal. The patient's conditions still the same."

You want to know what makes me mad?

How about uneducated, unskilled, low knowledge health workers ignoring my good advice?
How about those same health workers then intentionally harming an 18 month old child unnecessarily despite my pleas for them not to?
Then how about being repeatedly lied to when the child was deteriorating in front of their eyes & I am just trying to help?
How about all this happening without any one taking any responsibility, the patient having no rights & there being no come back for their negligent dangerous actions?
Or finally what about being right about things when I wish I was wrong?

Yep - that'll do it......